Fitting hours was not quite as expected
I suppose it’s not terrible, but the software didn’t quite align well with the actual hours I work. I found that the calling tools often didn't sync correctly when I tried to log hours outside typical office times, which is a bit inconvenient. Although the database feature works fine when accessed during standard hours, trying to use it during unusual shifts felt clunky. Support was reachable but not always on time, which added a layer of frustration. The onboarding process felt straightforward but didn’t prepare me fully for these timing limitations. I think the automatic updates should have mentioned these constraints earlier. Despite this, I’ll admit that the sign-up and payment process was relatively smooth—no major issues there. So, it does serve its purpose, but overall, it didn't fit my schedule very well. I’d say it might work better for people with more regular hours. Still, it was okay enough to keep, even if not ideal.