Fitted my working hours reasonably well
I have been using the WFHI software mostly during evenings and weekends, and have found that it fits my schedule fairly well. The calling tools and dialer operate smoothly during off-peak hours, which is when I actually work. Occasionally automatic updates would arrive at inconvenient times that briefly interrupted my access, but these didn’t last long. The database feature is easy enough to manage alongside other tasks, although I sometimes wish the system was a bit faster when working late at night. Support access aligned decently with my work hours, though I rarely needed it more than once or twice in a week. The sign-up and invoicing process was no hassle and helped me start right away. Overall, it suits my irregular hours without major issues, though improvements around out-of-hours support would be welcome. But on the whole, it’s been just fine for the times I use it.