Fits well if you work odd hours, not quite for fixed schedules
I found the training and onboarding to be quite adaptable to my working pattern, especially because I mostly work late evenings. There was one clear moment during my first week when I needed to quickly familiarize myself with the calling tools after a late-night session, and the resources felt just right for that kind of self-paced learning. The training seemed designed with some flexibility in mind even if not explicitly stated, which fits me well as I can't attend regular daytime slots. The onboarding flow was smooth enough to get me going without delay, but I did sometimes wish for slightly more detailed walkthroughs for the database feature, as I rely on it heavily. That said, I imagine someone with a standard daytime work routine might feel differently about the timing of live support availability or some training activities. So while it’s not a perfect fit for every schedule, I’d say the program works best for those who can adjust their learning hours and appreciate resources available at odd times. For me, it allowed a balance between efficient onboarding and ongoing training without forcing a rigid timetable, which made all the difference.