fit with my work hours was average
After going through the sales info and pre-purchase process, I found that the software’s features generally matched the hours I usually work. However, the way the calling tools and database were structured meant I could not fully customize workflows to align with my irregular timings. This meant sometimes tasks overlapped or the automatic updates triggered at inconvenient moments. The invoicing and sign-up process were straightforward, which made starting easy. The support team was available fairly well during business hours but less so outside that, which limited help during late or early shifts. Overall, it was neither particularly suited nor completely unfit for my schedule but it required some compromises to adapt the setup. So, the outcome was okay for me, not perfect, and I might consider looking for alternatives if I ever needed total flexibility in working hours with my software tools.