first impression achha tha, thanks to speed of replies
Jab main pehli baar unke sales team ko contact kiya, toh mujhe laga response time thoda slow hoga par thankfully aisa nahi hua. Shuruaati messages se leke detailed inquiry tak unhone jaldi jaldi reply diya, jo mujhe support experience ke liye confident banata tha. Phir training aur software ke baare mein samjhate waqt, unhone clear information di jaise ki dialer kaise use karna hai aur database kaise maintain kar sakte hain. Sign-up process ke dauran invoice aur payment ke queries main direct bol saka aur unhone promptly clarify kiya. Automatic updates ke system ke baare mein bhi bataya gaya tha, jo kaafi convenient feature nikla mere liye. Mera overall experience positive tha sirf ek chhota reservation ye ki kabhi kabhi mujhe lagta tha ki feedback thoda aur detailed ho sakta, par ye chhoti baat thi. Isliye main unka process aur responsiveness ko accha maanta hoon, jo interaction ke dauran mujhe support feel diya.