2 out of 52 of 5Unverified experienceBilling and payments
Fir se nahin karungi payment process
Billing aur payment instructions clear nahin thi. Jo mujhe samajh aaya, woh bas basic tha. Invoice milne mein delay tha aur explanation complicated lagi. Support se jab contact kiya, toh feedback mila ki policy same hai, par mujhe overall confusion hi zyada mila. Payment ke labels, due dates sab clear nahi hue aur changes ko samajhne ke liye extra calls karni padti hain. Dusri baar karna nahin chahungi kyunki time waste aur confusion jyada hua. Koi detailed guide provide nahi ki gayi, is wajah se risk lagta hai ki galti ho sakti hai. Mujhe laga ki procedure simple hona chahiye, par aisa lagta hai ki yahan confusion hi zyada promote hota hai.