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WFHI review

Fir bhi shayad main same support option choose nahi karunga

2 out of 52 of 5Unverified experienceSupport and communication

Fir bhi shayad main same support option choose nahi karunga

Maine jab support team se baat ki, toh unhone kaafi clearly jawab diye aur process samjhaya. Lekin overall experience thoda time-consuming lag gaya, kyunki har baar call pe hold karna padta tha thoda lamba. Dialer aur database features ke baare mein jab technical queries puchi, toh wo thoda helpful rahe, par mujhe lagta hai ki thoda zyada proactive communication ho sakta tha. Jab main onboarding flow samajh raha tha, toh kabhi kabhi mujhe extra help lene ki zarurat mehsoos hui. Support ki quality theek thi, lekin agar mujhe dobara zyada complex dikkat aaye toh shayad main phone support ke bajaye kisi aur tareeke ko hi try karunga. Matlab, main isko dubara definitely try nahi karunga, lekin agar bina support ke kaam chala saka toh theek hai. Phone support ke responses theek the, par overall flow jitna easy lagna chahiye tha, thoda difficult laga.

Pranav DasguptaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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