Fine if you want to explore yourself, not if you mind waiting
I had a mixed experience with the sales and pre-purchase phase. The initial sign-up process was straightforward with clear steps and easy to follow instructions. However, there was a fair amount of repetition when explaining the software features during the calls, which made it feel like I was covering the same ground multiple times. This wasn’t necessarily an issue for me, but it might frustrate those who want quick, direct answers. Also, there was some waiting involved between the initial inquiry and when I could access certain onboarding materials. If you’re someone who likes to jump in immediately and get all your questions answered quickly, this might not be the best fit. On the other hand, if you prefer a paced approach with detailed explanations, it could work. Overall, the process did get me where I needed to be, but the repeated information and wait times detracted from the experience a bit. So I would say it suits those who are patient and willing to explore things more slowly.