Finding what I needed was surprisingly difficult
Honestly, I thought the onboarding and training part would be a breeze but it turned out quite the opposite for me. I had a hard time finding exactly where the material or help sections were in the software. It felt like I was endlessly clicking through menus, hoping to land on the right tutorial or guide. The training content wasn't organized the way I expected either, so I didn’t know where to start or how to proceed clearly. I kept searching for examples or FAQs but they weren’t easy to locate. Also, the dialer and calling tools weren’t explained in a way that matched my way of learning. Honestly, it surprised me how tricky it got when all I wanted was a straightforward guide to get me going. I guess I’m just a bit frustrated because I expected it to be simpler and more user-friendly right from the start.