Finding what I needed was not easy at all
I want to be upfront: I really struggled to find the right information during the onboarding and training phase. The documentation felt scattered and rarely pointed me directly to what I was looking for. For example, I spent a lot of time searching for how exactly the dialer integrated with the database, but there wasn’t a clear section dedicated to that key part. The training videos sometimes skipped steps that I really needed explained, which made the whole process frustrating. Despite calls to telephonic support, I found getting immediate help slow or inadequate when I wanted quick answers. Even the sign-up and invoice details seemed more complicated than they needed to be, adding to my confusion. I honestly expected a smoother, more user-friendly introduction and found myself stuck more often than progressing. For someone who needs clear and easy access from the start, this was disappointing and makes me hesitate to recommend it.