Finding what I needed was mostly smooth, just a tiny hiccup
I found the WFHI software quite straightforward to navigate, so I could quickly locate the dialer and database features I needed for my workflow. The automatic updates kept the system running smoothly without me having to do much, which was a relief. However, I did feel at one point that the way the support information was organized could have been slightly clearer; it took a bit longer than I expected to find a particular help topic. Overall, calling the telephonic support was a positive experience - they were polite and guided me patiently. The invoicing process was seamless, and signup didn’t cause any trouble, which made getting started quite simple. I’d say the software and training offer a mostly intuitive experience, though a bit more clarity in support documentation would be great. I would recommend the product to others who want a reliable remote workflow tool but expect to spend a little time learning every detail at first.