Finding what I needed was mostly easy but some stuff was missing
Hey, so I've been going through the training and onboarding with WFHI, and I gotta say, usually it was easy to find videos and resources when I wanted to brush up on something. The dashboard layout was clean and the way they organized the modules made sense to me. Sometimes though, I was left wanting a bit more detail on some specific tools, like deeper tips on using the dialer in different scenarios. I also felt like the help sections could have had more search options, since once in a while I got stuck looking for a particular answer but had to dig through multiple pages. But overall, the material was solid and got me up to speed for remote workflows. The automatic updates also helped, as training content stayed current without me needing to chase new info. Payment and invoicing were hassle-free, which is always a plus. I think if they added a little more in-depth coverage and maybe some quicker access to common FAQs, the onboarding experience would be just about perfect. Still, I’m glad I gave the training a shot, and it did make a real difference in how I use the software day to day.