Finding what I needed was mostly chill, but a bit tricky
You know, looking back I’d say finding what I needed from support was pretty chill overall, but not without its hiccups. The telephonic assistance was quite friendly and quick when I got through, which helped with fixing a few issues I faced while using the dialer and accessing the database. But sometimes I spent a bit too long navigating through menus and trying to figure out the right place to get the invoice or payment info. It wasn’t hard, just took me a minute longer than I expected — I guess I wasn’t super familiar with their system yet. The automatic updates didn’t mess things up, which was a relief. Also, once I reached support, the person on the line explained stuff clearly, so I felt heard. If I had to tell a friend, I’d say it’s mostly smooth but requires a little patience when digging around the interface to find exactly what you want. Not a deal breaker, just a minor hassle.