Finding what I needed was a long, frustrating process
I started using the training and onboarding system hoping to quickly understand all the software’s features, but it was far from easy. Navigating through the tutorials felt like searching for a needle in a haystack since the material was not organized clearly. I had to spend a lot of effort going back and forth between different sections trying to find the specific information I needed. The training content itself was rather generic, and did not focus much on practical application or real situations encountered during use. Calls to support were not very helpful either, leaving me more confused. The onboarding steps were not straightforward, and I felt like I was left to figure out many parts of the software on my own. I expected a smoother start, but instead encountered delays caused by poor guidance. Given the time invested, I am frustrated that I still feel unprepared to use the main tools effectively, which is disappointing because the ideas behind the software seemed promising.