Finding what I needed took more time than I hoped
I found the process of locating the right software and training options on the WFHI site to be quite time-consuming. When I was trying to see which features suited my remote workflow, there were so many details scattered around that made it hard to quickly choose what could best fit my needs. The sign-up and payment instructions were there but seemed buried under too many options and jargon, which was a bit confusing. I also noticed the dialer and database tools were described in a way that required me to spend quite a bit of time understanding how they interconnected with the training offerings. Though the sales support team was available, it took a few back-and-forth calls to get the information I really wanted. I do appreciate that the training modules looked well structured once I got access, but the pre-purchase phase definitely took longer than I had planned or liked. So, if you want to dive in quickly, you might find the navigation and information gathering to be a bit of a slow process.