Finding what I needed in training took more effort than it should
I found the training material provided by WFHI somewhat hard to navigate. While the content was relevant to setting up the software and understanding the dialer, database, and automatic updates, locating specific sections took longer than I expected. The onboarding steps were outlined but not always easy to follow or search through, so I spent considerable time scrolling and clicking around to reach what I needed. Payment and sign-up information was clear and straightforward, but when it came to getting answers quickly on particular features, the training felt insufficient. Telephonic support was available but I preferred to find answers myself, which wasn’t as easy as I hoped. Overall, the product works, but the effort to get key information from the training made the initial days more difficult than they needed to be.