Finding training materials was cumbersome
I found it somewhat difficult to locate the specific training resources I needed within the platform. The onboarding materials seemed spread out and not organized in a way that was immediately obvious to me. While the training itself contained useful information, the process of getting to the right section for my questions felt unintuitive. I was hoping for a more straightforward pathway or at least a more helpful index or guide to navigate through the modules. On the bright side, once I did find the relevant resources, they were well-prepared and clear. The sign-up and payment process was fine, without any major hitches. Support staff responded when I reached out, though their answers were sometimes a bit generic. Overall, the difficulty in locating training content made the initial phase slower than I would have preferred, but I can understand that a learning curve is expected with new software.