Finding training materials took longer than expected
My experience with the training and onboarding was somewhat frustrating because it took quite a while for me to locate the materials I actually needed. The instructions were there, but navigating through the portal to find exactly what applied to my workflow wasn’t straightforward. Sometimes it felt like I was searching through multiple menus without clear guidance. I did eventually manage to access the videos and manuals relevant to the dialer and database features, which helped. The overall content quality was decent, but the time consumption reduced its effectiveness for me. If the training resources were better organized from the start, I think it would have improved the learning experience quite a bit. So while it ultimately did the job, the lag in finding essentials meant I lost time that could have been better spent practicing the software functions.