3 out of 53 of 5Verified purchaseSupport and communication
Finding the right support took time
You need to improve how easily information is accessed for your users. I must say I had difficulty locating some of the material I needed initially. When I reached the support page, I found it somewhat cluttered and it took more time than I expected to get necessary answers. On the positive side, the communication I eventually had was quite helpful once I reached someone. But it was frustrating to have to sift through so many resources first to find that point of contact. Overall, it's a decent service, but a few adjustments could make things simpler for users like me.