Finding the right info was a mix of easy and confusing
Hey, just thought I’d share how my experience with WFHI’s pre-purchase process went. So, to start with, it was pretty straightforward to sign up and get access to the demo software, which made a good first impression. But when I tried to find detailed info on the database feature and how the dialer integrates, things got a bit messier. The website had lots of pages, and some of the terminology used was unclear to me. I ended up having to call support a couple of times, which helped clear some doubts, but still, I wished the sales process had better organized info. The invoicing and payment options were listed okay, but I could not really get a simple summary upfront. That made me hesitate before going further. So yeah, some parts were quick and easy, others felt like a maze, but overall I’d say the experience balanced out to average for me.