Finding the right info required more effort than expected
The initial experience with the sales portal was somewhat mixed. While the website did contain the information required to understand the software's offerings and training packages, navigating through the different sections was less intuitive than I had hoped. Labels were not always clear, which meant I spent more time searching for particular details rather than quickly grasping the key features necessary for my remote workflow needs. On the positive side, once I located the billing process and sign-up details, those sections were straightforward and logically arranged. However, overall, I believe that a better-organized pre-purchase layout could have saved me time and made the buying decision less cumbersome. It felt like I had to put in more effort to get the right information, which was somewhat disappointing for an online software service experience.