Finding the right database info was frustrating but the dialer was fine
I found it quite difficult to locate specific records in the database because the search filters were limited and the user interface for sorting data lacked clarity. It was not obvious how to apply multiple parameters together, making it frustrating to pinpoint exactly what I needed quickly. By contrast, the dialer tool was easy to find and use; it had clear buttons and call logs were straightforward to access. The software overall seemed to prioritize calling features more than database navigation, which was a letdown for me since I rely heavily on organized data for my workflow. Automatic updates didn’t impact this aspect, so the difficulty remained consistent throughout my usage. The sign-up process and payment invoicing were smooth, so at least administrative tasks went without issue. I think improving the database usability would make a big difference because currently it feels clunky and discourages efficient working despite some strong points in other areas.