Finding the dialer settings was easy; rest was a bit of a maze
When I first started using the software, I was particularly looking forward to testing the calling tools, especially the dialer. I’m happy to say that finding the dialer settings and figuring out how to use them was straightforward and took me no time, which was a relief. However, apart from that, navigating other features, like the database and the invoicing parts, was not as simple. The menus felt a bit cluttered, and sometimes I wasted time clicking around to find the updates or to check billing info. One moment that stood out was when I needed support assistance and I was able to quickly get through their telephonic support and get the answers I needed, which helped me move on faster. But in general, I’d describe the experience as a mixed bag: one feature crystal clear, while other sections felt like a maze to find my way around. To tell this to a friend, I’d say, the dialer’s a breeze, but you might have to explore a bit elsewhere before feeling fully comfortable.