Finding the detailed tutorial video was a plus, rest was unclear
I mostly found it challenging to navigate the initial training modules, which felt scattered across the platform. However, there was one particular tutorial video on setting up the automated dialer that I found quite helpful and well-structured. It helped me get past a stumbling block in using the calling tools, which made that part easier to deal with during the first week of use. Outside of that video, I struggled a bit with locating specific information about the database feature, which seemed buried in other training sections. The onboarding documents grabbed my attention only when I stumbled upon the checklist, but that discovery happened after some trial and error. So, while learning parts were successful thanks to the tutorial, overall ease of finding what I needed remained inconsistent.