Finding the database documentation was easier than expected
Honestly, I found it easier than I thought to locate the resources I needed during onboarding, especially concerning the database feature. The search function within the training portal was responsive, and the tutorials related to managing contact lists were straightforward once I tracked them down. However, some of the more specific use case examples were harder to find, which caused minor delays for me. It felt like some understanding had to come from experimentation rather than from readily available guides, particularly for configuring automatic updates alongside the dialer. All in all though, the core materials were there, and once I got into the flow, it was fine. I just wish more of the advanced material was more clearly signposted from the beginning to reduce me explaining the same things repeatedly to myself.