Finding support was a bit all over the place honestly
So, when I first started trying to get help, I wasn’t sure where to turn because the support options felt scattered. I keep thinking that when you buy software like this, there should be a clear, easy way to find answers or get help quickly. I remember scrolling through the portal, trying to locate training or information about the dialer and database features, but it felt like jumping through hoops. Eventually, I called the telephonic support, and though the person was polite, I still didn't get all my questions answered. It was a bit frustrating because I kept circling back to the hope that there would be a straightforward way to resolve issues or understand the invoicing and payment steps. On the bright side, the automatic updates did happen quietly without needing much intervention. But honestly, finding support when I needed it wasn't as simple as I’d hoped. That’s what I would tell a friend honestly: the software is okay, but you might struggle to get answers when you want them.