I was trying to get some help on using the database feature and at first it felt a bit confusing to

I was trying to get some help on using the database feature and at first it felt a bit confusing to

I was trying to get some help on using the database feature and at first it felt a bit confusing to navigate the support options. I found that the resources on the web portal were helpful but scattered which meant I had to spend a good amount of time searching for precise answers. The telephonic support was decent though and once I spoke to someone directly, things got clearer. It was nice to have a priority assistance option but honestly, I didn’t find myself using it more than once or twice. The invoicing process was straightforward enough so no complaints there but overall, finding support felt like a bit of a hassle at times. The sign-up and payment went smooth enough and the automatic updates never caused interruptions. I appreciate the effort but it wasn’t completely seamless which is why I’m giving this three stars instead of more.