Finding support took some digging but was useful once located
It wasn’t immediately obvious where to find certain support materials or contact points, so I had to spend some effort navigating the portal to get what I needed. The documentation wasn’t front and center, which slowed me down a bit. However, once I did find the telephonic support and online resources, they were quite helpful in addressing my questions. The balance between online guides and personal assistance seemed reasonable, though it took some patience to get there. The database tools and calling features were explained adequately, but a more intuitive support layout would have improved my overall experience from the start.