It took more time than I’d hoped to locate the support options I needed, which was disappointing. Th

It took more time than I’d hoped to locate the support options I needed, which was disappointing. Th

It took more time than I’d hoped to locate the support options I needed, which was disappointing. The website and software don’t have the clearest pathways for getting help, and I found myself clicking around for a while before reaching a contact method. Once I did get through to telephonic support, the assistance was fine and they provided the information I sought without issues. However, the overall delay in finding them was inconvenient, especially when I was trying to solve problems quickly during my working day. Invoicing and payment information was somewhat easier to access, but still could be streamlined. Sign-up itself was straightforward, so my main frustration was really limited to customer support accessibility taking longer than beneficial.