Skip to main content

WFHI review

Finding support tha thoda surprising, not fully smooth

2 out of 52 of 5Verified purchaseSupport and communication

Finding support tha thoda surprising, not fully smooth

Mujhe laga tha ki support easily mil jaayegi jab maine WFHI software ko use karna shuru kiya. Pehle toh unka setup process samajhna thoda straightforward tha, lekin jab mujhe help lene ki zarurat padi toh dhoondhna itna aasan nahi tha. Website pe support ka option tha, par phone pe baat karne mein delay zyada tha, kabhi kabhi line busy thi, toh patience rakhna padha. Jo baat mujhe acha laga, woh ye thi ki jab finally baat hui, toh support person kaafi considerate tha, thoda detail mein bhi explain kiya software ka dialer feature. Lekin mujhe laga ki thodi aur clarity aur fast access ho sakti thi. Kuch steps training ke liye bhi thoda confusing lage, mujhe laga main easily samajh paunga ki software kaise use karna hai lekin pata chala ki thoda effort aur lagana padta hai. Database handling accha tha par initial setup mein thoda time zyada laga jo mujhe waste laga. Overall, mujhe surprise mila ki support itna easily accessible nahi tha jitna maine socha tha, par jab mila toh kaam ka laga. Isliye mein ismein 2 stars dunga kyunki wait kaafi zyada tha.

Bimal PatilNagaland, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy