finding support info took more effort than I thought
I was honestly expecting to find answers to my questions quickly in the support section but it took some digging. The documentation was helpful but not super easy to navigate initially. It felt like I had to go through a few different pages and links before landing on the precise info I needed about the dialer features and invoicing process. Calling the support line was reassuring, though, with agents who spoke clearly and guided me patiently through the steps. Automatic updates also sometimes changed interface layouts, which made finding certain options harder until I got used to them. Overall, it wasn’t too bad, but I did have to spend a bit more time than I’d hoped just getting accustomed to where everything was. The training and onboarding did cover most essentials, but in daily use, it felt like some of the communication could be more straightforward. Despite this, once I found what I needed, the experience was pretty positive, and support was willing to help when called upon. So I’d say it’s manageable, just plan a little extra time initially.