Finding support info took a little digging but it was there
Navigating WFHI's support and communication resources has been mostly smooth, though I had to put in some solid effort. Initially, I wasn't sure where exactly to find the information I required about the software features and updates. The website layout wasn’t as intuitive as I hoped, which added a moment of hesitation before I located the relevant sections. However, once found, the telephonic support offered clear guidance and was quite helpful over the phone. The priority assistance was responsive though occasionally I felt explanations could be a tad more detailed. I appreciated the automatic updates that improved the software without too much user intervention. Overall, the experience was positive, with the main reservation being the initial challenge in navigation. If I were to sum it up, it’s worth the extra couple of minutes finding the right info because the support itself is reliable when reached.