Finding stuff was just not easy, plain and simple
Honestly, trying to find what I needed with the software was frustrating. The layout wasn’t intuitive at all, and I had to go back and forth multiple times to locate even basic features. It felt like important options were buried under layers of unnecessary menus. The onboarding instructions promised a smooth ride, but the actual process was anything but. Sign-up and payment were okay, but when I tried to access help or understand the calling tools, I found myself wasting too much time. The database section was confusing and didn’t fit well with the workflow I had in mind. I’m not saying nothing worked, the dialer was decent, and the updates didn’t cause issues, but honestly, the navigation killed whatever positive experience I could have had. For someone who just wants to get set up quickly and easily, this wasn’t the answer. I would tell a friend it’s just clunky and hard to find what’s needed, nothing more.