Finding resources was okay, but the training manual stood out
Initially, I found navigating the training materials a bit challenging because there were multiple modules, and it took me some time to locate exactly what I needed. However, once I discovered the detailed training manual, things became clearer. This manual was comprehensive and well-structured, making it easier to understand the software structure and its functions like the dialer and database. Despite some initial struggles with the onboarding interface which felt slightly cluttered, the explanations in the manual helped me fill in gaps. Some parts of the software updated automatically without clear notices, which caused mild confusion, but overall, the documentation and resources available significantly alleviated the learning curve. Training sessions were adequately paced but could benefit from more practical examples relating to daily workflow. So, the main thing that stood out and helped me get on track was that precise, in-depth guide.