Finding relevant training info was tricky but support call helped
I found the onboarding and training experience somewhat challenging because it wasn’t always easy to find exactly what I needed when trying to get started with the software features. The structure of the training modules seemed clear enough, but navigating between topics like the dialer setup and database management wasn’t as intuitive as I expected. Sometimes, I felt like I was searching through a lot of content without a straightforward path. However, one positive aspect was the telephonic support—the person on the call was patient and helped me locate the precise resources I was missing. This made a big difference since I was able to move forward confidently after that conversation. Despite the difficulties in finding information initially, having that kind of direct help balanced the experience somewhat, although I still think the training material’s layout could be improved.