Finding payment details was clear but invoice timing was off
When it came to billing and payments, I found the system quite easy to navigate for the most part. The dashboard had a clear section where I could find all the payment details and track my invoices neatly. I appreciated that the invoicing was automated and I didn’t have to manually generate anything, which saved time. However, what didn’t quite work for me was the timing of the invoices — sometimes I would receive them a bit later than I had expected, which made coordinating payments slightly tricky on my end. While the WFHI software was functional and the payment process straightforward, this inconsistency in timing was a little frustrating. On the positive side, the telephonic support team was approachable and helped explain the timeline and methods for payment, which provided some reassurance. The onboarding and training, meanwhile, kept payment processes easy to understand and implement. So in a nutshell, the ease of finding billing info balanced out the delays in invoice issuance, resulting in a somewhat mixed but generally usable experience. I would say the system works better if you keep track closely of when invoices may arrive.