Finding out about the software took some digging, but it worked
I looked for software that could handle remote workflows well and provide good training along with functional calling tools. The website and pre-purchase info had a lot of details but were a bit scattered, so it took quite some effort to piece together what exactly was included. Sign-up was okay but not very quick because I had to go back and forth to get all the invoicing details right. Once onboard, I saw the database and dialer features were pretty useful and the automatic updates seemed to keep improving things. The telephonic support answered my payment-related questions clearly. So while the front-facing info wasn't perfectly organized, the actual software and services did mostly meet my needs after some initial effort. It wasn’t always obvious what I was paying for at first, but it did the job in the end.