Finding onboarding steps was pretty smooth
I was pleasantly surprised by how easy it was to find the training material I needed during the onboarding process. The software's training section was organized with clear categories, so I could quickly locate videos and instructions related to the calling tools and database setup. I especially appreciated how the search functionality helped me target specific issues without wasting time. However, one small reservation I had was the occasional use of technical jargon that slowed me down a bit and required revisiting certain modules a couple of times. Still, overall the onboarding felt streamlined and helped me gain confidence before using the dialer more independently. I think with a bit more plain language in the training, this experience would be perfectly easy for any new user. The automatic updates also ensured I had the latest features, which felt great during the learning phase.