Finding info wasn’t simple or quick really
When I first looked into the WFHI offer, it was quite hard to immediately locate the detailed info I wanted about how the database and calling tools specifically worked. The website had some general descriptions but lacked precise explanations or a straightforward flow to fully understand how the software's features would fit my needs. The training schedule and onboarding guidance were not very clear from the start, so I had to contact support a couple of times to clarify those points before deciding. Payment and invoicing details were more apparent, which was helpful. But still, for someone just exploring, the sales and pre-purchase information could be tighter and more accessible. The sign-up process itself was relatively standard, nothing special. Overall, I’d say it wasn’t exactly a smooth experience to find the right answers before purchasing and felt a bit time-consuming.