Finding info was okay, but overall not impressive
I was looking for a straightforward way to understand how the software and training could help me manage remote workflows more smoothly. The sign-up and invoicing processes were clear enough, and I appreciated that the payment steps were well-documented. However, finding detailed information about what the software specifically did felt harder than I expected. The descriptions on the sales pages were somewhat vague, and I had to call support just to clarify a few points, which was the one part I would say worked alright. Their telephonic support answered my questions reasonably well and was patient. Still, I wished the pre-purchase material gave me a better idea without having to rely on direct calls. More comprehensive training previews or demos during this stage might have helped reduce the uncertainty I felt. Overall, it felt like I needed to spend more time digging for details to make an informed choice, which made the experience less smooth than I had hoped. The easy invoicing was a plus, but deciding to proceed felt less confident because clear, accessible information was somewhat missing.