Finding info was mostly fine but the training access was unclear
When I first started looking through the software options and what was included in training, I found most of the information pretty easy to find on the dashboard, which was great because I didn’t want to waste time digging around. However, the part about accessing the telephonic support wasn’t as straightforward. I had to circle back a few times to figure out how to get priority assistance, which was a bit frustrating. The invoicing and payment instructions were clearly laid out, so no problems there. I appreciated the automatic updates being mostly invisible to me, saving hassle. Overall, the process was easy enough but that telephonic support access bit could be smoother. I liked that the database syncing was well explained and the dialer tools did what they promised. I'd say finding what I needed was mostly chill, minus a small snag that I hope they fix soon.