finding info was confusing initially
At first, I tried to find the invoice in my account dashboard. The layout wasn't very intuitive and I had to look through several menus before locating the billing section. Once I found it, the payment method options were clearly listed, which was good. However, when I attempted to update my payment details, I encountered some lag that made the whole process feel cumbersome. It took a few attempts before the changes actually saved properly. Eventually, I realized there was a confirmation email button I had missed earlier that clarified my current plan status and billing cycle. So overall, the moment when everything finally clicked was only after some trial and error navigating the interface. The billing info itself was clear once found, but the user experience leading up to it could be improved to help users like me save time and avoid confusion.