Finding info was certainly tricky, sign-up was smooth though
I was trying to figure out how to navigate the WFHI software before purchase, and honestly, it was more complicated than I expected. There wasn’t a clear, easy way to find details about the specific calling tools or how the automatic updates function exactly within the interface. I felt a bit lost trying to understand the features from the descriptions available before signing up. Thankfully, the sign-up and invoicing process itself was straightforward enough and didn’t cause me any headaches. I appreciated that part going smoothly. But as for exploring what I needed with the database function and training descriptions, it felt like there should’ve been better clarity or demos upfront. This made me hesitate to fully commit, although I did get some decent telephonic support afterward. So while part of the experience was positive, finding key information before buy was the real issue for me.