Finding info was a longer process than I expected
Before purchasing, I wasn’t sure if I’d find all the details I needed about the software and training easily. On one hand, their website had a lot of basic overview information, and some FAQs touched on common issues. On the other hand, the real specifics about features like the dialer and database were less clear, so I ended up spending a lot of time combing through multiple pages and help documents. I also tried reaching out to their inquiries email, which took a while to get a reply, delaying my decision further. Overall, the effort to gather the right information was definitely greater than I expected at first, and it felt like I had to dig around a lot rather than getting straightforward answers quickly.