Finding info was a bit of a grind, but it eventually clicked
Honestly, looking for what I needed in the sales materials and setup info was more tiring than I expected. It wasn’t clearly laid out, and I spent quite a while clicking around the software and dashboard trying to figure out how to access the calling tools and database features. The sign-up and payment process was okay, but it wasn’t obvious at first where to see invoices or track payments. I did find telephonic support okay—they answered when I called, though not everything was explained well in the first go. After a few tries and some manual digging, things started to click and I got a better feel for how the updates worked and how to use the dialer effectively. The onboarding wasn’t as smooth as I would have liked, but once past that initial confusion, it’s functional. Still, I think the experience could be less exhausting if the information was organized better upfront. It finally made sense, but only after some effort.