Finding info thoda tough, par support thik-thak kaam kiya
Main ne WFHI ka support aur communication kaafi baar use kiya, aur overall experience mixed raha. Jab mujhe koi basic information chahiye thi, toh database aur calling tools ki jo details di gayi, woh relevant thi aur kaam aayi. Lekin jab thodi complex problem samajhni thi, ya koi specific process ka clarification chahiye tha, toh help dhundhna thoda mushkil tha. Support team se contact karna simple raha, aur unhone generally waqt par response diya, par kabhi-kabhi answers vague the aur mujhe phir se dobara poochna padta tha. Training aur onboarding ke documents achhe se organized the par kabhi features ke updates ke baare mein clear nahi bataya gaya. Payment aur invoice handle karne ka process smooth tha par thoda automated feedback miss hua. Isliye main keh sakti hoon ki support ne kuch issues hal kiye hain par overall jo madad chahiye thi, woh consistent nahi thi.