Finding help was quite difficult overall
I found it hard to quickly locate the information I needed when I had questions about the software and its features. The documentation and support contacts were not always clear or easy to access. Sometimes the resources pointed me in circles or made me wait longer than expected for a response. While telephonic support was eventually reachable, the process lacked transparency from the start, making it cumbersome to get straightforward answers. Despite this, when I finally did connect with support, their assistance was competent. They addressed my concerns calmly and were patient throughout our calls. However, the effort required to reach that stage was frustrating and could be improved with better organized communication channels and more intuitive help resources.