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WFHI review

Finding exact features took more effort than expected

5 out of 55 of 5Verified customerSales and pre-purchase

Finding exact features took more effort than expected

At first, locating the right section of the website where I could sign up and understand what software and training packages suited me was surprisingly tricky. The navigation wasn’t immediately intuitive and it took time to filter down to options that I actually needed. I remember spending a while scanning through the product descriptions and comparing feature lists before I finally found a clearly detailed area outlining the dialer and database tools. Once I landed on that page it felt easier to decide what might work. The sign-up process itself was straightforward enough once I knew where to start, but the effort to get to that point was more than I’d imagined. Most other stuff later happened without issues, but that initial search and cross-checking took the bulk of my effort. Overall, I think WFHI could improve its sales resources by making those key product areas easier to find right away.

Nitin AwasthiLadakh, IndiaExperience: Published:
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