3 out of 53 of 5Verified purchaseSupport and communication
Finding answers to support calls was easier than I expected
Looking back, I remember how I struggled initially to navigate the knowledge base for the dialer settings, but that was the only real hurdle. The telephonic support guided me well once I made contact, though the automated update notes weren’t always clear and sometimes made me second guess if I should proceed immediately or wait for more information. Still, I could usually find what I needed without too much trouble. The sign-up and invoicing instructions were well-organized enough that I didn’t face delays. Overall, the support structure has its quirks but managed to get the job done reasonably well for me.