Find karna tha easy, par reality thodi complex thi
Sales process mein main expected tha ki jaldi se pata chal jayega ki kaunsa product mere liye sahi hai. Website pe study karte waqt mujhe kuch product categories samajh mein aayi, par overall jo mujhe chahiye tha uske details itne clear nahi the. Yeh thoda frustrating tha kyunki time waste lag raha tha woh options compare karte karte. Lekin usability ka ek acha point tha ki basic info to turant mil jati thi, aur product filters thode acche lage. Toh itna bol sakta hoon ki finding info easy tha magar pure decision lene mein thodi dikkat aayi. Simple aur bina jyada confusion ke presentation honi chahiye thi products ki. Agar sales team se direct kuch puchne ka option hota to shayad better clarity milti. Overall, pre-purchase journey simple nahi par unsafe bhi nahi lag raha tha.